Online Privacy and Cookies Policy
The owner of this website is MB "Engrava", Company Code: 304840065, VAT Number: LT100016457918, Address: J. Basanaviciaus St. 6, LT-55171 Jonava, Lithuania.
We respect and protect our clients privacy, and this Privacy and Cookie Policy provides clear information on how we collect and use personal data on our website. The policy applies to all visitors and customers of the website.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR), the laws of the Republic of Lithuania on the legal protection of personal data and electronic communications, and other applicable legal acts.
How We Collect Your Data
We collect your personal data directly from you in the following ways:
• When you place an order on the www.jaukidovana.lt
online store.
• When you register on the www.jaukidovana.lt
online store.
• When you contact us by phone, email, or through social media.
• When you browse the www.jaukidovana.lt
online store.
• When you provide (or others provide) the personal data of a person other than the buyer, who will receive the goods.
• When you make payments electronically.
• When you comment on or share a post or review on our social media accounts.
Types of Personal Data We Collect and Their Purpose
Your first and last name, and contact information:
• For the shipping or pickup of goods.
• For processing the order or any possible modifications.
• For filling out the invoice.
• To enable you to make payment for the order via online banking.
• For identifying you when entering an order by phone.
• For sending informational SMS messages or emails related to the processing of your order.
• To be able to contact you on our social media accounts when you reach out to us.
Your payment information:
• For receiving or refunding the payment for your order.
• For fraud prevention to protect both you and us.
Your purchase and behavior history in our online store:
• For any questions related to a completed order.
• For processing refunds.
• For statistical purposes and analysis, helping us improve service quality and select the best offers.
• To select and send you only relevant offers via email or SMS (this would be done only with your consent).
Your history of contacting us via email, phone, or social media platforms:
• To be able to track communication in case of questions and provide professional consultation.
• To improve service quality.
Information about your device and IP address:
• To enhance our online store and provide the best browsing experience.
• To protect our website.
Which third parties receive your personal data
Data is transferred only when necessary and only to trusted partners with whom we have agreements.
• Courier companies, to whom we must provide information in order for the goods to reach you.
Payment institutions, when you pay via online banking.
How long we keep your personal data
Data is retained for as long as necessary to fulfill the purchase agreement, but not for less than required by the legal obligations governing our activities.
Ways to update or correct your personal data
If you are registered in our online store, you can always update your contact information. Log in to your account, where you can edit your data. After making changes, click ‘Save’.
You can also update your data using the following methods:
• By contacting us via email at info@engravapro.lt
or pardavimai@engravapro.lt
• By phone: +370 627 77920; +370 648 49636
• By visiting our store/workshop at J. Basanaviciaus St. 6, LT-55171 Jonava
Marketing Messages Information
With your consent, we will send you personalized messages about ongoing promotions or special offers via email or SMS. You can opt out of receiving these messages in the following ways:
• By clicking the unsubscribe link in any email.
• By contacting us via email or phone.
What Cookies Are and Why We Use Them
Cookies are small text files that can be used on websites to enhance the user experience.
By browsing the www.jaukidovana.lt
online store, you agree that we use cookies to ensure smooth navigation. By law, we may store cookies on your device only if they are necessary for the operation of this website.
This website uses functional and analytical cookies.
• Functional – they help you navigate our website smoothly and use its features.
• Analytical (statistical) – they help us evaluate and analyze how customers use the website, so we can improve its performance and the shopping experience.
Privacy Policy Updates
We reserve the right to make changes or clarifications to this policy when necessary. They take effect upon publishing the updated version of this Privacy Policy on the www.jaukidovana.lt online store. Once the updated version is published, we will update the revision date at the bottom of the page. Continued use of the website after such changes indicates your acceptance of them.
Further Details on How We Store Personal Data
Child Data. If we have reasonable doubts that we are processing data of individuals under the age of 16, we will remove such data from our databases.
Updated on 2025-10-03